PRIVACY STATEMENT

Privacy Statement

Effective Date: May 4, 2026

Telecom Network Innovations ("Telecom Network Innovations," "we," "us," or "our") respects your privacy. This Privacy Statement describes how we collect, use, share, and protect personal information when you visit our website, contact us, or otherwise interact with our services. We are headquartered in Chicago, Illinois, and our practices are designed to comply with applicable Illinois and United States privacy laws, including the Illinois Personal Information Protection Act (PIPA), the Illinois Biometric Information Privacy Act (BIPA), the federal CAN-SPAM Act, and the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, telephone number, company name, and mailing address you submit through our contact form, by email, or by phone.
• Communication content: messages, inquiries, and other information you choose to share when corresponding with us.
• Marketing preferences: the email and SMS/voice opt-in elections you make on our contact form.

We may also automatically collect limited technical information through standard server logs (such as IP address, browser type, and pages viewed) to help operate and secure the site. We do not knowingly collect biometric identifiers or biometric information as defined under BIPA. If a future feature would do so, we will obtain your written, informed consent before any such collection.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you administrative communications about your account or requests.
• With your express opt-in, send marketing emails, calls, or text messages about our solutions and offerings.
• Maintain the security, reliability, and performance of our website and services.
• Comply with legal obligations and enforce our Terms of Service.

3. Marketing Communications — Opt-In and Opt-Out

We send marketing emails, calls, and SMS messages only to individuals who have affirmatively opted in by checking the corresponding consent boxes on our contact form or by providing equivalent express written consent. Standard message and data rates may apply to text messages.

4. How We Share Information

We do not sell your personal information. We share personal information only in limited circumstances:

• With service providers who process information on our behalf under written confidentiality and data-protection obligations (for example, hosting, email delivery, and analytics providers).
• To comply with applicable law, valid legal process, or lawful requests from public authorities.
• To protect the rights, property, or safety of Telecom Network Innovations, our customers, or others.
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and contractual obligations, and to resolve disputes. When information is no longer needed, we securely delete or de-identify it.

6. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, consistent with PIPA's reasonable-security standard. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security. In the event of a breach of unencrypted personal information, we will notify affected Illinois residents and applicable regulators as required by PIPA.

7. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Delete personal information we no longer need to retain.
• Withdraw consent to marketing communications (see Section 3).

To exercise any of these rights, contact us at legal.department@telecomnetworkinnovations.com. We may need to verify your identity before fulfilling your request.

8. Cookies and Tracking

Our website may use cookies and similar technologies to support core site functionality and to understand how visitors use our pages. You can configure your browser to refuse cookies or to alert you when cookies are being sent; some site features may not function properly without them. We do not respond to "Do Not Track" browser signals at this time.

9. Children's Privacy

Our website and services are intended for business users and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. When we do, we will revise the "Effective Date" above and, where appropriate, provide additional notice. Your continued use of the site after the update takes effect constitutes acceptance of the revised statement.

11. Contact Us

For questions about this Privacy Statement, to exercise your privacy rights, or to opt out of marketing communications, contact:

Telecom Network Innovations
Attn: Legal Department
Chicago, Illinois
Email: legal.department@telecomnetworkinnovations.com
Phone: 866-354-3684